AI Features
Sales Agent, Admin Agent, Visual Search, Photo Recognition
Testing Tip
Start with Critical tests first, then work through Happy Path scenarios before edge cases.
Sales Agent - Storefront
8Sales Agent - Basic Chat Interaction
CRITICALHappy PathVerify that customers can interact with the AI Sales Agent on the storefront. The agent should respond naturally, use tools to search products, and provide helpful assistance.
Sales Agent - Product Discovery Features
HIGHHappy PathVerify all product discovery capabilities of the Sales Agent including trending, new arrivals, sale items, and category browsing.
Sales Agent - Cart Management
CRITICALHappy PathVerify that customers can manage their shopping cart through the AI Sales Agent - adding items, viewing cart, updating quantities, and removing items.
Sales Agent - Order Status (Logged-in Customer)
HIGHHappy PathVerify that logged-in customers can check their order status, track shipments, and view order history through the AI Sales Agent.
Sales Agent - Guest vs Authenticated Experience
HIGHHappy PathVerify the different experiences for guest users vs logged-in customers, including prompts to log in for certain features.
Sales Agent - Wishlist Management (Authenticated)
MEDIUMHappy PathVerify that logged-in customers can manage their wishlist through the AI Sales Agent.
Sales Agent - Store Information Queries
MEDIUMHappy PathVerify that the Sales Agent can answer questions about store policies, contact info, shipping, and returns.
Sales Agent - Product Comparison
MEDIUMHappy PathVerify that customers can compare products using the AI Sales Agent.
Sales Agent - Edge Cases
4Sales Agent - Rate Limiting
HIGHEdge CaseVerify that the Sales Agent rate limiting works correctly to prevent abuse, with different limits for guests vs customers.
Sales Agent - Feature Disabled (Subscription)
CRITICALEdge CaseVerify that the Sales Agent is unavailable when the store's subscription doesn't include this feature.
Sales Agent - Empty Store (No Products)
MEDIUMEdge CaseVerify the Sales Agent handles gracefully when a store has no products to show.
Sales Agent - Session Persistence
HIGHHappy PathVerify that chat sessions persist correctly and conversation history is maintained.
Admin Agent - Dashboard
5Admin Agent - Basic Interaction
HIGHHappy PathVerify that store owners can interact with the AI Admin Agent to manage their store through natural language.
Admin Agent - Product Management
HIGHHappy PathVerify that the Admin Agent can help manage products including search, creation, and updates.
Admin Agent - Order Management
HIGHHappy PathVerify that the Admin Agent can help with order queries and management tasks.
Admin Agent - Customer Insights
MEDIUMHappy PathVerify that the Admin Agent can provide customer insights and search functionality.
Admin Agent - Subscription Info
MEDIUMHappy PathVerify that the Admin Agent can show subscription and plan details for the store.
Visual Search
6Visual Search - Upload Image to Find Products
CRITICALHappy PathVerify that customers can upload an image to find similar products using AI-powered visual search.
Visual Search - Image Analysis Accuracy
HIGHHappy PathVerify that the visual search AI correctly identifies product attributes from uploaded images.
Visual Search - Rate Limiting
HIGHEdge CaseVerify that visual search has proper rate limiting to prevent abuse and control API costs.
Visual Search - Feature Disabled (Subscription)
HIGHEdge CaseVerify that Visual Search is unavailable when store subscription doesn't include this feature.
Visual Search - Invalid/Corrupted Image
MEDIUMError HandlingVerify that visual search handles invalid or corrupted images gracefully.
Visual Search - No Matching Products
MEDIUMEdge CaseVerify that visual search handles cases where no similar products are found.
Feature Gating & Platform Admin
3Platform Admin - Enable/Disable AI for Store
HIGHHappy PathVerify that platform admins can enable or disable AI features for individual stores.
Subscription Plan - AI Features Configuration
HIGHHappy PathVerify that subscription plans correctly include/exclude AI features and stores inherit these settings.
Feature Override Hierarchy
MEDIUMEdge CaseVerify the correct override hierarchy: Store Override > User Subscription Override > Plan Features.