CRITICALHappy Path

Sales Agent - Cart Management

Verify that customers can manage their shopping cart through the AI Sales Agent - adding items, viewing cart, updating quantities, and removing items.

6 steps

~6 min

ai-3

Preconditions

Store has Sales Agent enabled
Products are available for purchase

Test Steps

Follow each step carefully

0/6

Open AI chat and ask about a specific product

Verify

Agent shows product details

Say "Add this to my cart" or "I want to buy this"

Verify

Agent adds product to cart and confirms

Note

Uses add_to_cart tool. Should show cart card or confirmation.

Ask "What's in my cart?" or "Show my cart"

Verify

Agent displays cart contents with items, quantities, and total

Note

Uses get_cart_contents tool

Say "Add 2 more of [product name]" or "Change quantity to 3"

Verify

Agent updates the quantity and shows updated cart

Note

Uses update_cart_item tool

Say "Remove [product] from my cart"

Verify

Agent removes the item and confirms

Note

Uses remove_from_cart tool

Ask "What's my cart total?"

Verify

Agent shows the current cart total

Expected Result

Cart management: (1) Items can be added via chat, (2) Cart displays correctly with totals, (3) Quantities can be updated, (4) Items can be removed, (5) Cart persists across conversation, (6) Agent suggests checkout when appropriate.

Ready to Complete?

Click when you have verified all steps and the expected result.

Progress

3/26

Sales Agent - Product Discovery Features

Sales Agent - Order Status (Logged-in Customer)

Test Info

Module: AI Features
Steps: 6
Duration: 6 min
XP Value: +50