Sales Agent - Session Persistence
Verify that chat sessions persist correctly and conversation history is maintained.
Preconditions
- Store has Sales Agent enabled
Test Steps
Follow each step carefully
Open AI chat and have a conversation (3-4 messages)
Conversation flows naturally
Close the chat window
Chat window closes
Reopen the chat window
Previous conversation history is visible
Session persists within the same browser session
Continue the conversation referencing earlier topics
Agent remembers context from earlier in the session
Refresh the page and open chat again
Check if session persists across page refresh
Behavior may vary - check what's expected
Expected Result
Session persistence: (1) Chat history maintained in session, (2) Context preserved across chat open/close, (3) Session ID consistent, (4) Messages stored in database for logged-in users.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- AI Features
- Steps
- 5
- Duration
- 4 min
- XP Value
- +30