WhatsApp ordering, notifications, admin chat
Testing Tip
Start with Critical tests first, then work through Happy Path scenarios before edge cases.
Customer WhatsApp
3WhatsApp Checkout Button
CRITICALHappy PathVerify that customers can see and use the WhatsApp checkout option to complete orders via WhatsApp.
WhatsApp Order Message Format
HIGHHappy PathVerify that the WhatsApp order message contains all necessary order information in a clear, readable format.
WhatsApp Order Confirmation
HIGHHappy PathVerify the complete WhatsApp ordering flow from customer inquiry to store confirmation.
Store Owner WhatsApp
4Configure Store WhatsApp Number
CRITICALHappy PathVerify that store owners can configure their WhatsApp business number for customer orders.
WhatsApp New Order Notification
HIGHHappy PathVerify that store owners receive WhatsApp notifications when new orders are placed.
WhatsApp Low Stock Alert
MEDIUMHappy PathVerify that store owners receive WhatsApp alerts when product inventory falls below threshold.
WhatsApp Delivery Update
MEDIUMHappy PathVerify that customers receive WhatsApp notifications about their order delivery status.
Admin WhatsApp Chat
3Register WhatsApp Admin
HIGHHappy PathVerify that store admins can register their WhatsApp number for the AI store manager chat feature.
WhatsApp Admin Chat (AI Store Manager)
MEDIUMHappy PathVerify that registered admins can chat with the AI store manager via WhatsApp to manage their store.
Switch Active Store (WhatsApp Admin)
LOWHappy PathVerify that admins with multiple stores can switch between stores in WhatsApp admin chat.