Customer Account
Profile, addresses, orders, wishlist, digital library
Testing Tip
Start with Critical tests first, then work through Happy Path scenarios before edge cases.
Profile
4View Profile Information
HIGHHappy PathVerify that customers can view their account profile information including name, email, and phone number.
Edit Profile Details
HIGHHappy PathVerify that customers can update their profile information including name and phone number.
Change Email Address
MEDIUMHappy PathVerify that customers can change their email address with proper verification process.
Change Password
HIGHHappy PathVerify that customers can change their account password through the profile settings.
Addresses
3Add Shipping Address
CRITICALHappy PathVerify that customers can add new shipping addresses to their account for faster checkout.
Edit Saved Address
MEDIUMHappy PathVerify that customers can edit existing saved addresses in their account.
Set Default Address
MEDIUMHappy PathVerify that customers can set a default shipping address for faster checkout.
Order History
2View Order History
CRITICALHappy PathVerify that customers can view a list of all their past orders with key information.
View Order Details
HIGHHappy PathVerify that customers can view complete details of an individual order including items, shipping, and status.