WhatsApp Order Message Format
Verify that the WhatsApp order message contains all necessary order information in a clear, readable format.
Preconditions
- Store has WhatsApp ordering enabled
- Cart has multiple items with variants for comprehensive testing
Test Data
Cart with: 2x Product A (Large, Blue), 1x Product BTest Steps
Follow each step carefully
Add multiple products to cart, including one with variants
Add products with different quantities and variant options
Cart has multiple items including variant products
Click WhatsApp checkout button
WhatsApp button on cart page
WhatsApp opens with pre-filled message
Verify message includes store name or order header
Check beginning of message
Message starts with store name or order indication
Verify each item is listed with name and quantity
Check item list in message
Each product name and quantity (e.g., "2x Product A") is shown
Verify variant options are included for applicable items
Check variant details
Variant options shown (e.g., "Size: Large, Color: Blue")
Verify order total is included
Check end of message for total
Order total or subtotal is displayed in message
Expected Result
WhatsApp message format is complete: (1) Store identification is included, (2) All items listed with quantities, (3) Variant options are specified, (4) Individual prices may be shown, (5) Order total is included, (6) Message is readable and well-formatted.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Steps
- 6
- Duration
- 3 min
- XP Value
- +30