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WhatsApp New Order Notification

Verify that store owners receive WhatsApp notifications when new orders are placed.

5 steps
~5 min
wa-5

Preconditions

  • Store has WhatsApp notifications enabled
  • Notification template is configured
  • You have access to the store owner WhatsApp

Test Steps

Follow each step carefully

0/5

Verify WhatsApp order notifications are enabled in admin

Location

Settings > Notifications > WhatsApp section

Verify

WhatsApp notifications for orders are enabled

As a customer, place a new order on the storefront

Location

Complete a full checkout and payment

Verify

Order is successfully placed with confirmation

Check the store owner WhatsApp for notification

Location

Open WhatsApp on the registered number

Verify

New order notification message is received

Verify notification contains order details

Location

Review the notification message content

Verify

Message includes: order number, customer name, items, and total

Check if notification includes a link to view order

Location

Look for admin link in message

Verify

Link to order in admin panel may be included

Expected Result

WhatsApp order notifications work: (1) Notifications can be enabled, (2) Notification sent when order placed, (3) Message contains key order info, (4) Store owner can quickly identify new orders, (5) May include link to admin for quick access.

Ready to Complete?

Click when you have verified all steps and the expected result.

Test Info

Module
WhatsApp
Steps
5
Duration
5 min
XP Value
+30