Change Email Address
Verify that customers can change their email address with proper verification process.
Preconditions
- You are logged in to your customer account
- You have access to both current and new email addresses
Test Data
New email: [email protected] (use a real email you can access)Test Steps
Follow each step carefully
Navigate to profile or account settings
Account menu > Profile or Settings
Profile/Settings page loads
Find the email change option
"Change Email" link or edit icon next to email
Email change form or dialog appears
Enter your new email address
New email input field
New email is entered
Enter your current password for verification
Password field may be required for security
Password is entered
Some systems may use different verification methods
Submit the email change request
Submit or Confirm button
Confirmation message appears indicating verification email sent to new address
Check new email inbox for verification email
Open email inbox for the new email address
Verification email received
Click verification link in email
"Verify Email" or "Confirm" button in email
Email change is confirmed; can now login with new email
Expected Result
Email change works: (1) Email change option is accessible, (2) Security verification (password) is required, (3) Verification email is sent to new address, (4) Clicking verification link confirms change, (5) Account now uses new email for login.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Customer Account
- Steps
- 7
- Duration
- 5 min
- XP Value
- +20