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HIGHHappy Path

Download Digital Product

Verify that customers can access and download their purchased digital products from their account.

6 steps
~4 min
ca-12

Preconditions

  • You are logged in to your customer account
  • You have previously purchased a digital product

Test Steps

Follow each step carefully

0/6

Navigate to "Downloads" or "Digital Library" in your account

Location

Account menu > Downloads, Digital Library, or similar

Verify

Downloads page loads showing purchased digital products

Locate your purchased digital product

Location

Look for product name, thumbnail, and download button

Verify

Digital product is listed with download option

Check download information

Location

Look for download count, expiry, or file size

Verify

Download details shown (e.g., "3 of 5 downloads used" or "No expiry")

Click the "Download" button

Location

Download button or icon

Verify

File download starts

Verify the downloaded file

Location

Check your downloads folder

Verify

File is downloaded correctly and can be opened

Refresh page and verify download count updated

Location

Refresh page, check download count

Verify

Download count has incremented

Expected Result

Digital downloads work: (1) Digital library is accessible from account, (2) All purchased digital products are listed, (3) Download button is available for valid purchases, (4) File downloads correctly, (5) Download count/limit is tracked and enforced.

Ready to Complete?

Click when you have verified all steps and the expected result.

Progress

12/12

Previous

Move Wishlist Item to Cart

Complete!

Last test reached

Test Info

Module
Customer Account
Steps
6
Duration
4 min
XP Value
+30