Change Password
Verify that customers can change their account password through the profile settings.
Preconditions
- You are logged in to your customer account
- You know your current password
Test Data
Current password: (your current password), New password: NewSecure123! (meets password requirements)Test Steps
Follow each step carefully
Navigate to account settings or security section
Account menu > Settings or Security
Settings/Security page loads
Find "Change Password" option
"Change Password" link or button
Password change form appears
Enter your current password
Current password field
Current password is entered
Enter your new password
New password field
New password is entered
Confirm the new password
Confirm password field
Passwords match; no error shown
Click "Change Password" or "Update"
Submit button
Success message appears
Log out and log in with the new password
Logout, then login with new credentials
Login succeeds with new password
Expected Result
Password change works: (1) Password change form is accessible, (2) Current password is required for verification, (3) New password must meet requirements, (4) Password confirmation must match, (5) New password works for login.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Customer Account
- Steps
- 7
- Duration
- 3 min
- XP Value
- +30