Back to Customer Account
HIGHHappy Path

View Order Details

Verify that customers can view complete details of an individual order including items, shipping, and status.

6 steps
~3 min
ca-9

Preconditions

  • You are logged in to your customer account
  • You have at least one order in your history

Test Steps

Follow each step carefully

0/6

Navigate to your order history

Location

Account menu > Orders

Verify

Order history page loads

Click on an order to view its details

Location

Click order number, "View" button, or order row

Verify

Order details page loads

Verify order items are displayed

Location

Items section showing products ordered

Verify

All ordered items shown with names, quantities, and prices

Check shipping information

Location

Shipping address and method sections

Verify

Shipping address and selected shipping method are displayed

Verify order status and timeline

Location

Status indicator or timeline section

Verify

Current order status is clearly shown with any status history

Check order totals (subtotal, shipping, discount, total)

Location

Order summary or totals section

Verify

All amounts are displayed and add up correctly

Expected Result

Order details viewing works: (1) Order details page is accessible, (2) All ordered items are listed with details, (3) Shipping information is complete, (4) Order status is clearly displayed, (5) All pricing/totals are accurate, (6) Tracking info shown if shipped.

Ready to Complete?

Click when you have verified all steps and the expected result.

Test Info

Module
Customer Account
Steps
6
Duration
3 min
XP Value
+30