Downgrade Subscription
Verify that store owners can downgrade to a lower tier plan, with the change taking effect at the end of the current billing period.
Preconditions
- Store has an active higher-tier subscription
- Lower tier plans are available
Test Steps
Follow each step carefully
Navigate to Subscription settings
Current plan details are shown
Click "Change Plan"
Plan selection appears
Select a lower tier plan
Choose a plan with fewer features/lower price
Plan is selected
Review what features will be lost
Comparison or warning message about lost features
Impact of downgrade is clearly communicated
Understand what features you will lose - some may affect current setup
Review when the downgrade takes effect
Date shown for when change applies
Effective date is end of current billing period
Downgrades typically apply at period end to preserve your paid time
Confirm the downgrade
"Confirm Downgrade" button
Confirmation message shows scheduled change
Expected Result
After downgrade request: (1) Current features remain until period ends, (2) Scheduled downgrade is shown in subscription settings, (3) No immediate charge or refund, (4) At period end, plan automatically changes, (5) Features beyond new plan limits may become restricted, (6) Confirmation email sent with effective date.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Subscriptions
- Steps
- 6
- Duration
- 4 min
- XP Value
- +30