Back to Subscriptions
HIGHHappy Path

Upgrade Subscription

Verify that store owners can upgrade from their current plan to a higher tier, with prorated billing applied correctly.

5 steps
~4 min
sub-2

Preconditions

  • Store has an active paid subscription (e.g., Basic plan)
  • Higher tier plans are available

Test Data

Current plan: Basic (₦5,000/month). Upgrade to: Pro (₦15,000/month).

Test Steps

Follow each step carefully

0/5

Navigate to Subscription settings in store admin

Verify

Current subscription details are displayed

Click "Change Plan" or "Upgrade"

Location

Button near current plan information

Verify

Plan selection page/modal appears

Select a higher tier plan

Location

Choose a plan with more features/higher limits

Verify

Plan is selected and proration preview appears

Review prorated charges

Location

Summary showing amount due today and credit from current plan

Verify

Proration calculation is clear and reasonable

Note

You should see credit for unused time on current plan, minus cost of new plan

Confirm the upgrade

Location

"Confirm Upgrade" button

Verify

Upgrade is processed, confirmation shown

Expected Result

After upgrade: (1) Plan is upgraded immediately (no waiting), (2) Prorated amount is charged or credited, (3) New features become available instantly, (4) Next billing reflects new plan price, (5) Upgrade confirmation email sent, (6) Invoice generated for proration.

Ready to Complete?

Click when you have verified all steps and the expected result.

Test Info

Module
Subscriptions
Steps
5
Duration
4 min
XP Value
+30