Subscription Cancellation
Verify that store owners can cancel their subscription, retaining features until period end, then reverting to free plan.
Preconditions
- You are logged in as store owner
- Store has an active paid subscription
Test Steps
Follow each step carefully
Navigate to billing settings
Go to Settings > Billing or Subscription
Current subscription details are displayed
Click to cancel subscription
Click "Cancel Subscription" or "Cancel Plan"
Cancellation options/confirmation appears
Review cancellation terms
Read what happens after cancellation
Terms explain features remain until period end
Optionally provide cancellation reason
Select reason from dropdown or enter feedback
Reason is provided if required
Confirm cancellation
Click final confirm button
Cancellation is confirmed
Verify cancel_at_period_end status
Check subscription shows cancellation scheduled
Subscription shows "Cancels on [date]"
Verify features remain active
Check current plan features still work
All features remain until period end
Expected Result
After cancellation: (1) cancel_at_period_end is set to true, (2) Features remain active until period end, (3) No further charges, (4) Email confirms cancellation, (5) After period end: reverts to free plan, (6) Option to reactivate before period ends.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Payments
- Steps
- 7
- Duration
- 4 min
- XP Value
- +20