Subscription Downgrade
Verify that store owners can request a subscription downgrade, and that it is scheduled for the end of the current billing period.
Preconditions
- You are logged in as store owner
- Store has an active paid subscription
Test Steps
Follow each step carefully
Navigate to billing settings
Go to Settings > Billing or Subscription
Current subscription details are displayed
Click to change plan
Click "Change Plan" or "Manage Subscription"
Plan options are displayed
Select a lower tier plan
Click on a plan with fewer features/lower price
Lower plan is selected
Confirm the downgrade
Review downgrade summary and click confirm
Downgrade is scheduled
Downgrade typically takes effect at end of billing period
Verify downgrade is scheduled
Check subscription status shows scheduled change
Shows "Downgrade scheduled for [date]"
Verify current features remain active
Check that current plan features still work
All current features remain accessible until period end
Expected Result
After downgrade request: (1) Downgrade is scheduled for period end, (2) Current features remain active until then, (3) No immediate charge or refund, (4) Email confirms scheduled change, (5) After period ends: plan changes, features adjust to new tier.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Payments
- Steps
- 6
- Duration
- 4 min
- XP Value
- +20