Back to Customer Journey
MEDIUMHappy Path

Digital Product Checkout (No Shipping)

Verify that orders containing only digital products skip shipping step and provide immediate download access.

7 steps
~6 min
cj-15

Preconditions

  • Store has at least one published digital product
  • Digital product has a downloadable file attached

Test Data

Use a test digital product like an e-book, music file, or software download

Test Steps

Follow each step carefully

0/7

Add a digital product to cart

Location

Find product marked as "Digital" or "Download"

Verify

Digital product is in cart

Proceed to checkout

Location

Click Checkout button

Verify

Checkout page loads

Observe that shipping options are not shown

Location

Look for absence of shipping method selection

Verify

No shipping section appears (digital-only orders skip shipping)

Note

This may vary by implementation - some show "No shipping required"

Enter contact information

Location

Email is required for digital delivery

Verify

Email is entered

Complete payment

Location

Select payment method and pay

Verify

Payment is processed; confirmation page shows

Look for download link on confirmation page

Location

"Download your files" button or link

Verify

Download option is immediately available

Click to download the digital file

Location

Download button

Verify

File downloads successfully

Expected Result

Digital product checkout works: (1) Shipping is not required for digital products, (2) Payment can be completed without shipping info, (3) Download access is granted immediately after payment, (4) Download link works and delivers correct file, (5) Digital purchase appears in order history.

Ready to Complete?

Click when you have verified all steps and the expected result.

Progress

15/15

Previous

Complete Authenticated Checkout

Complete!

Last test reached

Test Info

Module
Customer Journey
Steps
7
Duration
6 min
XP Value
+20