Custom Domain Setup
Verify that store owners can connect a custom domain (e.g., mystore.com) to their store instead of using the default subdomain. This is important for branding and professionalism.
Preconditions
- You own a domain name registered with a domain registrar
- You have access to the domain's DNS settings
- Your plan supports custom domains
Test Data
Domain: mystore.com (or subdomain like shop.mycompany.com)Test Steps
Follow each step carefully
Navigate to Domain settings in store admin
Settings > Domains or "Custom Domain" section
Domain configuration page loads
Enter your custom domain name
Text input for domain (e.g., mystore.com or shop.mycompany.com)
Domain format is validated
Enter the domain exactly as you want it to appear (with or without www)
Copy the DNS records provided
Table or list showing required DNS records (CNAME, A, or TXT records)
All required records are displayed
You'll typically need a CNAME record pointing to the platform's domain
Log in to your domain registrar and access DNS settings
This is external - GoDaddy, Namecheap, Cloudflare, etc.
You can view and edit DNS records
If unsure, search "[your registrar] DNS settings" for instructions
Add the DNS records exactly as shown
Add CNAME, A, or TXT records in your registrar's DNS management
Records are saved in your registrar
DNS changes can take 15 minutes to 48 hours to propagate globally
Return to the platform and click "Verify Domain"
"Verify" or "Check DNS" button
Verification process starts
Expected Result
After verification: (1) Domain status shows as "Verified" or "Active", (2) SSL certificate is automatically provisioned (may take a few minutes), (3) Store is accessible at custom domain with HTTPS, (4) Old subdomain may redirect to custom domain, (5) Email notifications confirm setup is complete.
Ready to Complete?
Click when you have verified all steps and the expected result.
Test Info
- Module
- Stores
- Steps
- 6
- Duration
- 10 min
- XP Value
- +10