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HIGHHappy Path

Navigate Category Hierarchy

Verify that customers can navigate through category hierarchy to find products within specific categories and subcategories.

6 steps
~4 min
cj-2

Preconditions

  • Store has categories with products assigned
  • Preferably has at least one subcategory for hierarchy testing

Test Steps

Follow each step carefully

0/6

Locate the category navigation on the storefront

Location

Usually in header menu, sidebar, or homepage category section

Verify

Category menu or links are visible

Click on a main/parent category

Location

Click category name in navigation menu

Verify

Category page loads showing products in that category

Observe the breadcrumb navigation

Location

Look at the top of the page for breadcrumb trail

Verify

Breadcrumb shows: Home > Category Name

If subcategories exist, click on a subcategory

Location

Look for subcategory links or sidebar filters

Verify

Subcategory page loads with filtered products

Note

Skip if no subcategories configured

Verify product count is shown for the category

Location

Look for "X products" text near the top

Verify

Product count is displayed and matches visible products

Use breadcrumb to navigate back to parent category

Location

Click on parent category name in breadcrumb

Verify

Parent category page loads with all products

Expected Result

Category navigation works: (1) Categories are easily accessible, (2) Clicking category shows products in that category, (3) Breadcrumb navigation works correctly, (4) Subcategories filter products appropriately, (5) Product counts are accurate, (6) Can navigate between categories without issues.

Ready to Complete?

Click when you have verified all steps and the expected result.

Test Info

Module
Customer Journey
Steps
6
Duration
4 min
XP Value
+30